Easyswitch is committed to working within the Australian National Privacy Principals contained in the Privacy Act 1988. Easyswitch take your privacy seriously and have protected your information from any outsiders not authorized to view it. Please read the following areas on how and why your information is collected and how it is kept secure.
This policy applies to your personal information when you use the Easyswitch website to find a good deal on switching to an accredited green energy product. We may also collect information about your visit to the site. This may not contain any personal information about you.
When you agree to switch to a better electricity plan we collect personal information such as your supply address, contact details and identification documents numbers. We request the minimum we can to ensure your new retailer can process your application.
Easyswitch have secured pages you enter any personal information in. These pages you enter details into are encrypted to ensure no other parties can view this information. Once your details have been submitted we keep them safe in our own servers with restricted access. This information is only used as you have specified we may in the application. All our systems are password protected and any paper files are kept locked with restricted access.
The personally identifiable information you submit will only be used for the purposes you have specified. This will most often be for the switching from an old retailer to a specified retailer of your choice. This information is passed between the relevant parties using secure email attachment technology to ensure the validity of the recipient.
If you have given permission for us to disclose your information to external parties concerned with climate change or energy efficient products we will refer specific marketable information to these parties.
We may also collect information about your visit. This may not contain any of your personal information but information on the pages that you visited. This is used to constantly improve our site to ensure the best approach to switch you to a preferred accredited green plan.
If you would like to know what information we have about you please use our contact us form. Your information is kept for 2 years on our system from date of switch. You can request at any stage your information to be removed from our system.
Please contact us on 0415 881 542 for any further enquiries.
This is a privacy policy for Easyswitch Pty Ltd. Our homepage may be found at http://www.easyswitch.com.au. The full text of our privacy policy is available on the web at http://www.easyswitch.com.au/PrivacyPolicy.aspx To exercise your opt-in or opt-out options please use our contact form at http://www.easyswitch.com.au/Contact.aspx.
We invite you to contact us if you have questions about this policy.
For initial dispute resolution, please raise your concern by contacting us in writing at the address listed here or by filling in the contact form. We aim to resolve all disputes to the customer's satisfaction within a maximum of ten working days.
We have no privacy seals.
This policy is valid for 1 day from the time that it is loaded by a client.
P3P policies declare the data they collect in groups (also referred to as "statements"). This policy contains 2 data groups. The data practices of each group will be explained separately.
We collect the following information:
This data will be used for the following purposes:
The following explanation is provided for why this data is collected:
Data collected from all Web users: access logs, and search strings (if entered).
At the user's option, we will collect the following data:
Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you.
Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
Our site makes use of cookies. Cookies are used for the following purposes:
The compact policy which corresponds to this policy is:
CP="NOI CURa ADMa DEVa TAIa OUR BUS IND PHY ONL UNI COM NAV"
The meaning of each field in the compact policy.
CP=
This is the compact policy header; it indicates that what follows is a P3P compact policy.
NOI
No identifiable information is collected, so no access is possible.
CURa
The data is used for completion of the current activity.
ADMa
The data is used for site administration.
DEVa
The data is used for research and development.
TAIa
The data is used for tailoring the site.
OUR
The data is given to ourselves and our agents.
BUS
Our business practices specify how long the data will be kept.
IND
The data will be kept indefinitely.
PHY
Physical contact information is collected.
ONL
Online contact information is collected.
UNI
Unique identifiers are collected.
COM
Computer information is collected.
NAV
Navigation and clickstream data is collected.
The compact policy is sent by the Web server along with the cookies it describes. For more information, see the P3P deployment guide at http://www.w3.org/TR/p3pdeployment.
Microsoft Internet Explorer versions 6 and above, along with some other browers, will evaluate this policy's compact policy whenever it is used with a cookie. The actions the browser will take depend on what privacy level the user has selected in their browser (Low, Medium, Medium High, or High; the default is Medium. In addition, IE will examine whether the cookie's policy is considered satisfactory or unsatisfactory, whether the cookie is a session cookie or a persistent cookie, and whether the cookie is used in a first-party or third-party context. This section will attempt to evaluate this policy's compact policy against Microsoft's stated behavior for IE6. Note: this evaluation is currently experimental and should not be considered a substitute for testing with a real Web browser.
Satisfactory policy: this compact policy is considered satisfactory according to the rules defined by Internet Explorer 6 and 7. IE6 and IE7 will accept cookies accompanied by this policy under the High, Medium High, Medium, Low, and Accept All Cookies settings.